NIKO’S LOGISTICS TERMS AND CONDITIONS OF CARRIAGE (“Terms and Conditions”)
When using NIKO’S services you, as “Shipper”, are agreeing, on your behalf and on behalf of the receiver of the Shipment (“Receiver”) and anyone else with an interest in the Shipment that these Terms and Conditions shall apply.
“Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A “waybill” shall include any Shipment identifier or document produced by NIKO’S or Shipper automated systems such as a label, barcode, waybill or consignment note as well as any electronic version thereof. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “NIKO’S” means any member of the NIKO’S LOGISTICS and affiliated companies Network.
A Shipment is deemed unacceptable if:
Deliveries and Undeliverables:
Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area.
NIKO’S may notify Receiver of an upcoming delivery or a missed delivery. Receiver may be offered alternative delivery options such as delivery on another day, no signature required, redirection or collection at a NIKO’S designated Service Point. Shipper may exclude some delivery options on request.
If the Shipment is deemed to be unacceptable as described above, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay Customs Duties or other Shipment charges, NIKO’S shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against Customs Duties, Shipment charges and related administrative costs with the balance of the proceeds of a sale to be returned to Shipper. NIKO’S shall have the right to destroy any Shipment, which any law prevents NIKO’S from returning to Shipper as well as any Shipment of Dangerous Goods.
NIKO’S has the right to open and inspect a Shipment without notice for safety, security, customs or other regulatory reasons.
Shipment Charges and Fees
NIKO’S Shipment charges are calculated according to the higher of actual or volumetric weight per piece and any piece may be re-weighed and re-measured by NIKO’S to confirm this calculation.
Shipper, or the Receiver when NIKO’S acts on Receiver’s behalf, shall pay or reimburse NIKO’S for all Shipment or other charges due, or Customs Duties owed for services provided by NIKO’S or incurred by NIKO’S on Shipper’s or Receiver’s behalf. Payment of Customs Duties may be requested prior to delivery.
If NIKO’S uses its credit with the Customs Authorities or advances any Customs Duties on behalf of a Receiver who does not have an account with NIKO’S, NIKO’S shall be entitled to assess a fee.
NIKO’S liability in respect of any one Shipment transported by air (including ancillary road transport or stops en route) is limited by the Montreal Convention or the Warsaw Convention as applicable, or in the absence of such Convention, to the lower of (i) the current market or declared value, or (ii) 19 Special Drawing Rights per kilogram (approximately $US 26.00 per kilogram). Such limits shall also apply to all other forms of transportation, except where Shipments are carried only by road, when the limits below apply.
For cross border Shipments transported by road, NIKO’S liability is or shall be deemed to be limited by the Convention for the International Carriage of Goods by Road (CMR) to the lower of (i) current market value or declared value, or (ii) 8.33 Special Drawing Rights per kilogram (approximately $US 14.00 per kilogram). Such limits will also apply to national road transportation in the absence of any mandatory or lower liability limits in the applicable national transport law.
If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Section 8 or make its own insurance arrangements.
NIKO’S liability is strictly limited to direct loss and damage to a Shipment only and to the per kilogram limits in this section. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to NIKO’S attention.
NIKO’S will make every reasonable effort to deliver the Shipment according to NIKO’S regular delivery schedules, but these schedules are not binding and do not form part of the contract. NIKO’S is not liable for any damages or loss caused by delay.
All claims must be submitted in writing to NIKO’S within thirty (30) days from the date that NIKO’S accepted the Shipment, failing which NIKO’S shall have no liability whatsoever. Claims are limited to one claim per Shipment, settlement of which will be full and final settlement for all loss or damage in connection therewith.
NIKO’S may be able to arrange insurance covering the value in respect of loss of or damage to the Shipment, provided that the Shipper so instructs NIKO’S in writing, including by completing the insurance section on the front of the waybill or by NIKO’S automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.
Circumstances Beyond NIKO’S Control
NIKO’S is not liable for any loss or damage arising out of circumstances beyond NIKO’S control. These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if known to NIKO’S; any act or omission by a person not employed or contracted by NIKO’S – e.g. Shipper, Receiver, third party, customs or other government official; “Force Majeure” – e.g. earthquake, cyclone, storm, flood, fog, war, plane crash, embargo, riot, civil commotion, or industrial action.
Shipper’s Warranties and Indemnities
Shipper shall indemnify and hold NIKO’S harmless for any loss or damage arising out of Shipper’s failure to comply with the following warranties and representations:
Any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of NIKO’S, to the non-exclusive jurisdiction of the courts of, and governed by the law of the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.
The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.