NIKO’S LOGISTICS PERSONAL DATA PROTECTION POLICY IN SINGAPORE
This is the Personal Data Protection Policy of Niko’s Logistics Pte Ltd (“Niko’s”). In accordance with the Personal Data Protection Act 2012 of the Republic of Singapore (the “PDPA”), this Policy sets out how Niko’s manages, collects, uses and discloses Personal Data belonging to you. This Policy also sets out the purposes for which Niko’s collects, uses and discloses such Personal Data.
WHAT DOES NIKO’S DO?
Niko’s is a third party logistics service provider. Our main business activity involves performing deliveries on behalf of both online and offline retailers / merchants (“Shippers”) to individuals, like yourself, who have purchased goods / products from these Shippers (“Individual Recipients”).
WHAT PERSONAL DATA DOES THIS POLICY COVER?
This Policy deals with the following Personal Data belonging to you and other Individual Recipients:
HOW DOES NIKO’S OBTAIN PERSONAL DATA?
Because Niko’s is a third party logistics service provider, we receive your Personal Data and Personal Data of other Individual Recipients from Shippers that have engaged our services.
Niko’s may also, from time to time, contact you by email, over the phone or in person, to request for additional information that is reasonably required to facilitate the delivery of products to you. In such cases, by providing any Personal Data directly to Niko’s, you shall be deemed to have consented to the terms of this Policy, including the purposes set out in this Policy for which Niko’s collects, uses and discloses your Personal Data.
WHAT DOES NIKO’S REQUIRE OF OUR SHIPPERS?
For every Shipper that engages Niko’s services and, in the process of such engagement, provides Niko’s with Personal Data belonging to you and other Individual Recipients, Niko’s requires a warranty from the Shipper that the Shipper acts in full compliance with the Personal Data Protection Act 2012 of the Republic of Singapore.
Specifically, Niko’s highlights the following that is required of Shippers before providing Niko’s with any Personal Data:
HOW DOES NIKO’S USE PERSONAL DATA?
We use your Personal Data for the purposes of serving you, ensuring timely and successful deliveries to you, and improving our service quality to you. This includes, where applicable:
When using your Personal Data for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other electronic means.
HOW IS YOUR PERSONAL DATA PROTECTED FROM UNAUTHORIZED DISCLOSURE?
At Niko’s, we take all reasonable steps to protect your Personal Data against unauthorized Disclosure. We do not disclose your Personal Data to third parties except when required by law or to the following for the same purposes listed in the preceding section:
In the event your Personal Data is disclosed to third parties as per the above, Niko’s will ensure that these third parties conform to this Policy, the PDPA and confidentiality requirements.
In addition, Niko’s implements strict standards of security across our operations to prevent any leakage, loss, damage, or unauthorized copying of your Personal Data in our systems.
As we can only ensure absolute data protection with your help, we invite you to contact our Data Protection Officer at any time should you have any concerns, queries or feedback regarding our use, management and protection of your Personal Data. We would love to hear from you should you wish to:
You may contact our customer service team at firstname.lastname@example.org and we will get back to you within 48 hours.
CHANGES TO THIS POLICY
Niko’s reserves the right to amend this Policy from time to time, in accordance with the prevailing law. The amended Policy shall at all times be available on our website.
Niko’s Personal Data Protection Policy is governed by the laws of Singapore and any dispute relating to this Policy shall be submitted to the exclusive jurisdiction of the courts of Singapore.